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Condtions & Terms
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Vivihandbag.com Terms & Conditions
By registering an account at VIVIHANDBAG.COM and placing orders you are indicating your agreement to all of our various terms and conditions as described in the pages linked below.
All Customers Need to Read!
When you sign up for a VIVIHANDBAG account you are indicating that you agree to the terms and conditions we’ve published in our online knowledge base. You are responsible for reading these terms in detail.
Here are some of the most important parts of our terms and policies that you should be aware of before you place orders:
VIVIHANDBAG sends good to you from South Korea. As such, you (or the consignee) are importing. In many countries this means you will be liable for import duties and other taxes. It’s your responsibility to find out about this, and your responsibility to pay the taxes- charges on receipt of the items. Drop shippers: you must inform your customers about this in advance. Find out more about taxes and customs issues here.
We can’t deliver to PO boxes, APO addresses, or certain remote areas. We reserve the right to refuse, cancel, and refund any orders where we deem the address to be undeliverable.
You need a valid phone number on your account. Dropshippers – you MUST provide your customer’s phone number for the courier to use.
Under the terms of the Warranty if a product arrives broken or develops a fault during the warranty period, you are responsible for the costs of returning it to China for repair / compensation.
Vivihandbag doesn’t accept returns of products which are not faulty. If you order the wrong products by mistake.
We strongly recommend you order samples before proceeding with large wholesale orders. As such we may not offer you detailed quantity price breaks until you have successfully placed sample orders.
If you pay for an order and cancel it, or we are offering compensation for a failed delivery or warranty return, we reserve the right to offer “credit against future orders” instead of a cash refund.